Body Care MD FAQs
FREQUENTLY ASKED QUESTIONS
(Body Care MD FAQs)
What is Body Care MD?
Body Care MD stands as your all-encompassing health and wellness partner, addressing a wide spectrum of conditions. While specializing in conditions that may cause patient discomfort, Body Care MD extends its services to acute, subacute, and chronic disease care. Our team of US-based doctors conducts comprehensive patient evaluations and prescribes suitable medication therapies. These Body Care MD FAQs will help you find answers to telehealth services for weight loss, energy, longevity, focus, sexual health and more. Body Care MD envisions extending accessible, top-tier healthcare solutions to individuals and communities across multiple states. With an expanding range of services, we ensure comprehensive care regardless of insurance coverage, all at a fraction of competitors’ costs. Explore Body Care MD’s offerings and firsthand experience our swift, complimentary shipping and unmatched online convenience.
How much does Body Care MD cost?
If medication therapy is appropriate, you will be able to purchase it through the Body Care MD platform at far lower costs than other sites and even cheaper than your local pharmacy.
Is it legal to prescribe medications online?
Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state you live in. This allows you to get the medications you need, on your schedule, hassle-free.
Is my information safe?
Yes. We take protecting your information seriously. Please read our Privacy Policy for details.
If I’m having an emergency, what should I do?
In case of an emergency please call 9-1-1.
Where does Body Care MD offer service?
Body Care MD offers service in the United States only but based on the therapy and medication being prescribed, there may be restrictions based on state. This will be disclosed and confirmed per therapy and as part of the intake process.
How do I change my credit card?
You can change your method of payment at any time. Login to your Body Care MD account and follow the prompts.
How long will it take to get my medication?
Once you complete the online visit, you’ll hear back from one of our US-based doctors in 24 hours (some States will require a live chat or video consultation). Orders will then be sent to the dispensing pharmacy and shipped.
How do I reorder or cancel?
You may login to your Body Care MD account and reorder or cancel at any time.
If at any time you decide not to continue a subscription plan, you may also simply contact us at support@bodycaremd.com. You will not be billed further.
If you are on a subscription plan, prior to the end of each interval, you will need to update your prescribing doctor on your progress, and they will have the ability to adjust your dosage as needed. It is the your sole responsibility to proactively reach out to and/or remain in contact with your healthcare provider to complete any required follow-ups or evaluations necessary to ensure continued eligibility for prescriptions associated with subscription services.
What is the Body Care MD process?
Choose and purchase the therapy required and you will be sent an intake form to respond to a brief set of medical questions. Our team of US-based doctors will thoroughly review your provided information and prescribe medications as necessary. Expect to receive feedback from one of our doctors within approximately 24 hours. In certain States, a video consultation or live chat will be necessary. If so, one of our doctors will reach out to you to conduct and finalize your consultation using the required method.
Can I use my health insurance?
We do not accept insurance. We believe an individual’s access to quality care should not depend on a third party’s opinion. Body Care MD has removed the barriers traditional insurers can cause and replaced them with transparency and convenience. Our prices for your doctor consultation and medication are industry-leading and oftentimes cheaper than using insurance.
Can I use my local pharmacy?
Yes, in many cases you can choose to use your local pharmacy and our doctors can send your prescription to them. However, the cheapest pricing and most convenient option will be through Body Care MD’s network of affiliated pharmacies. We cannot guarantee drug pricing at your local pharmacy.
When will I be charged for my medication?
You will be billed for your medication when the medication is shipped based on the treatment plan you select.
How old do I have to be to use Body Care MD?
We treat patients 18 years of age and older. If you are younger than 18 years of age, please seek treatment from a local primary care physician.
Why do I need to submit a copy of my photo ID and take a picture of myself?
State regulations require that our medical providers see who we are treating. That is why we may ask you to take a picture of yourself and your photo ID.
Do I need to sign for my order?
No. Your medication will ship via Rush No-Contact delivery, a signature is not required.
What if I have a problem with my order or my account?
Click on the “Contact us” section of this site and create a ticket.
You may also simply contact us at support@bodycaremd.com.
Our team will then review and get back to you to resolve your inquiry.
How can I change my shipping address?
Login to your Body Care MD account and update your shipping address at any time.
You may also simply contact us at support@bodycaremd.com.
Once your medication is shipped and delivered, you can change your address for all future shipments.
Can I return my medications once I receive them?
Federal and State law do not allow medication returns. Therefore, all sales are final. If you have a specific concern, please create a ticket in the “Contact us” section and we’ll get back with you.